A Retail Sales Coordinator plays a crucial role in ensuring the smooth and efficient operation of retail sales activities within a business. This role involves coordinating various aspects of sales, customer service, inventory management, and administrative tasks to enhance the overall retail experience and contribute to the achievement of sales goals.
Key Responsibilities:-
- Sales Support: Assist the sales team in achieving targets by coordinating sales-related tasks, tracking progress, and providing necessary resources and information.
- Customer Service: Address customer inquiries, complaints, and requests, ensuring a high level of satisfaction. Provide timely and accurate information to customers regarding products, services, and promotions.
- Order Processing: Oversee the order fulfillment process, ensuring accurate order entry, payment processing, and timely delivery or pickup.
- Communication: Facilitate communication between different departments, including sales, marketing, and logistics, to ensure seamless coordination of activities and efficient problem-solving.
- Reporting: Generate regular reports on sales performance, customer feedback, and other relevant metrics to inform management and contribute to business strategy.
- Customer Relationship Management (CRM): Utilize CRM software to manage customer interactions, track sales leads, and maintain accurate customer profiles.
Requirements
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in using sales-related software and tools, including CRM systems.
- Previous experience in retail, sales support, or customer service is desirable.
- Handling Quotations Proposal, payment recovery.
Must Have
- Bachelor Degree or Higher Degree in Business Administrations
- 2+ year of experience in related Field
- Perfect written English
- Good computer skills (MS Office)
- Well-organized and responsible with an aptitude in problem-solving
Nice to have
- Located Near by to Magarpatta City
- Strong analytical skills
About company
We are a Horticulture Business based company "Converting Grey to Green". We produce, Sell, Garden Products (plants and garden accessories) and Create; develop; Maintenance Garden of Corporate residential and commercial customers.
Address:
Jagtap Horticulture Pvt. Ltd. Behind Season's Mall, Opposite Magarpatta Police Chowki, Magarpatta City Pune.- 411013 Maharashtra.,
Contact: 9175200255(HR Executive)