Return & Cancellation Policy

Returns Policy

Cancellations:

All sales are final. We're sorry but we don't provide refunds if you simply change your mind about a purchase the next day. Please make sure you want your items before you purchase them. :-)

Returns:

Returns are applicable only if the customer/representative refuses the order item at the time of delivery. No return requests will be entertained once the customer/representative accepts the order delivery.

The refund will be in the form of credit of your order refund value.
 If you want to return the item/items, you must not accept the delivery of that item/s and give it back to the delivery person.

Also while signing the delivery document mention the return item name and quantity.

Our delivery person will submit those documents at garden center. Our executive will examine the case and contact you know about the further process. We will only process your request of refund after we personally examine the product here at our center and only if we find the product/package unused and its original condition. We hold the right to refuse the refund if any of the above conditions are  not followed .

To complete your return process, we require a receipt or proof of purchase.

Jagtap Nursery's Garden Center, 
Magarpatta, Pune, Maharashtra 411013

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Subject to management's decision.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you will be given a credit of the approved amount. 
FOR all customers, A credit of approved amount will be given to their jagtapnursery.shop account. They can use it for other purchases from the website. 

* Subject to management's decision.

Exchanges (if applicable)
Exchange are not applicable as our product range is garden center products.

Returns or Refunds or Exchanges (if applicable, are valid only for regular price items and not for any discounted item.) * Subject to management's decision.