Frequently asked questions
Q1: How do I place an order?
A: Browse our website, add products to your cart, and follow the checkout process.
Q2: What payment methods do you accept?
A: We accept credit/debit cards, net banking, UPI.
Q3: Is my personal and payment information secure?
A: Yes, our website uses PCI DSS Level 1 compliance encryption to ensure your information is safe and secure.
Q1: What are your delivery areas?
A: We deliver to Pune and PCMC areas. For outstation deliveries, please contact us.
Q2: How long does delivery take?
A: Delivery typically takes 1 working days within Pune. Outstation deliveries may take 1-2 days.
Q3: Can I track my order?
A: Yes, you will receive tracking updates via email and SMS.
Q1: What types of products do you sell?
A: We offer a wide variety of plants, including indoor, outdoor, and seasonal plants along with pots, fertilizers, garden tools, garden stands, soil and irrigation material.
Q2: How do I care for my new plants?
A: We provide care instructions for each plant on our website. You can also contact us for personalized advice.
Can I return or exchange a plant?
A: Please see our return and exchange policy for details.
Q1: How do I contact customer support?
A: You can reach us via phone, email, or through our website's contact form.
Q2: What are your customer support hours?
A: Our customer support team is available [9.00 am -6.00 pm]
Q1: Do you offer any discounts or promotions?
A: Yes, we regularly offer discounts and promotions. Follow us on social media or sign up for at website.
Q2: Can I cancel my order?
A: Once order placed successfully can not be cancelled. Please read our refund and cancellation policy.