Welcome to Jagtap Nursery's Garden Centre! We are thrilled to assist you in bringing the beauty of nature into your home. To ensure that your shopping experience is as seamless as possible, we kindly ask you to take a moment to familiarize yourself with our delivery terms outlined below.
1. Working Hours:
Our Garden Centre is open from 8 AM to 8 PM, every day of the week, including weekends. Please note that the last delivery of the day is scheduled for 6 PM, so be sure to place your orders accordingly.
2. Order and Pickup:
For your convenience, customers have the option to Order online and select Self-pickup from our Garden Centre, which is conveniently located in Magarpatta. This allows you to collect your plants and gardening supplies at a time that suits you best.
3. Delivery Options:
We are pleased to offer delivery services through reliable third-party delivery partners. Please be aware that;
- 2-Wheeler Deliveries are available exclusively within Pune City limits.
- 4-Wheeler Deliveries, we can accommodate orders within Pune and also extend our services to nearby destinations such as Lonavala, Khandala, Mumbai, Thane, and Navi Mumbai. If you require delivery outside of Pune, please do not hesitate to reach out to us for further assistance.
4. Delivery Charges:
The delivery charges may vary depending on your location and the size of your order. These charges are automatically calculated based on the address you provide and the weight of the plants and materials you select. You will find that the delivery charges are automatically added to your cart and linked to your payment for your convenience.
5. Order Confirmation:
After placing your order, you will receive a confirmation email containing all the relevant details of your order, including the estimated delivery time. This ensures that you are kept informed every step of the way.
6. Delivery Timeframes:
Our standard delivery times are generally within **24-48 hours** of placing your order, although this may vary based on your specific location and the size of your order. For your reference, orders received before 8 AM will be shipped out before 12 noon the following day, while orders placed by 1 PM will be dispatched before 6 PM on the same day.
7. Delivery Issues:
Should you encounter any issues with your delivery, we encourage you to contact our dedicated customer service team through Helpdesk ticket within the Sign-in page. We are here to assist you and resolve any concerns you may have.
9. Safety Measures:
The safety of your plants and products is our top priority. Our delivery partners adhere to all necessary safety protocols to ensure a secure delivery process. In the unfortunate event that any products are damaged during transit, we will take full responsibility and replace them at no additional cost to you.
9. Contact Us:
For any inquiries or concerns regarding your order or delivery, please feel free to reach out to us during our working hours. We are always happy to assist you and provide the support you need. Visitl:
Thank you for choosing Jagtap Nursery's Garden Centre! We are excited to serve you and help you create the beautiful garden of your dreams. Happy gardening! 🌿